Your Rights As a Consumer
Your Responsibilities As A Client
If You are Dissatisfied with the Services of a Counselor
Remember that a counselor who meets the needs of one person may be
wrong for another. If you are dissatisfied with the services of your
counselor:
- Be informed of the qualifications of your counselor: education,
experience, professional counseling certification(s), and license(s). - Receive an explanation of services offered, your time commitments,
fee scales, and billing policies prior to receipt of services. - Be informed of the limitations of the counselor's practice to special
areas of expertise (e.g. career development, ethnic groups, etc.) or age
group (e.g. adolescents, older adults, etc.). - Have all that you say treated confidentially and be informed of any
state laws placing limitations on confidentiality in the counseling
relationship. - Ask questions about the counseling techniques and strategies and be
informed of your progress. - Participate in setting goals and evaluating progress toward meeting
them. - Be informed of how to contact the counselor in an emergency
situation. - Request referral for a second opinion at any time.
- Request copies of records and reports to be used by other counseling
professionals. - Receive a copy of the code of ethics to which your counselor adheres.
- Contact the appropriate professional organization if you have doubts
or complaints relative to the counselor?s conduct. - Terminate the relationship at any time.
Your Responsibilities As A Client
- Set and keep appointments with your counselor. Let him or her know
as soon as possible if you cannot keep an appointment. - Pay your fees in accordance with the schedule you pre-established with
the counselor. - Help plan your goals.
- Follow through with agreed upon goals.
- Keep your counselor informed of your progress towards meeting your
goals. - Terminate your counseling relationship before entering into
arrangement with another counselor.
If You are Dissatisfied with the Services of a Counselor
Remember that a counselor who meets the needs of one person may be
wrong for another. If you are dissatisfied with the services of your
counselor:
- Express your concern directly to the counselor, if possible.
- Seek the advice of the counselor's supervisor if the counselor is
practicing in a setting where he or she receives direct supervision. - Terminate the counseling relationship, if the situation remains
unresolved. - Contact the appropriate state licensing board, national certification
organization, or professional association, if you believe the counselor's
conduct to be unethical
| Sometimes all we need is a listening ear, a helping hand and a caring heart to find balance in our lives. |
| Terry McVannel Erwin, Ph.D. Dr. Erwin is a General Practitioner With a Special Interest in Working with Women Survivors of Childhood Sexual Abuse Certified Hypnotherapist Qualified Supervisor, Florida National Certified Counselor #78891 Licensed Mental Health Counselor #MH8591 |
| HOME DR. ERWIN'S SPECIALTIES IS COUNSELING RIGHT FOR YOU? PERSONAL STATEMENT ABOUT COUNSELING ABOUT HYPNOTHERAPY COST OF SERVICES CONTACT DR. ERWIN PLEDGE TO LGBT CLIENTS AFFIRMATIONS AND MORE PAPERWORK FOR NEW CLIENTS DIRECTIONS TO OUR OFFICE 2506 Del Prado Boulevard South Cape Coral, FL 33904-4750 Ph. (239) 242-0545 TErwin1@yahoo.com MOST INSURANCES ACCEPTED Don't have insurance? We offer limited-session sliding scale fees that are comparable to insurance co-pays! Call today for more information! |
